Qualifications:

Amspar Award for General Practice Staff

Roles and Responsibilities:
I am the Senior Receptionist at Kingsfold and started working for the doctors in 1980. As a receptionist my main duties include answering the phone, making appointments and producing prescriptions. In addition to this work I take responsibility for :-

• The majority of induction training for newly appointed staff.
• Monitoring and maintaining the Baby Clinic Call/Recall forms.
• Completion of Childhood vaccination forms/schedules in order to ensure that Immunisation Targets are met.
• Maintaining and completion of relevant paperwork for the Ante-Natal clinic and Family Planning
• Services.Maintaining and updating of I.O.S. Claims.

As a Senior Receptionist with nearly 20 years experience, I am always happy to share or help with any queries that individual staff members have about general practice procedures, and by helping this way, I try to ensure that our doctors working day remain as stress free as possible.