Qualifications:

9 O Levels
2 A Levels
Computer - WORD, EXCEL, PUBLISHER, CORAL DRAW, SAGE PAYROLL
BA (Hons) English and History
AMSPAR Practice Management Diploma
RSA D32/33 - NVQ Training Assessor
ENB K301 - Health Promotion

I began my career in Industry, where I remained, until I took time out to bring up my 4 children. In 1983 I started a new career, working for Warrington Health Authority, as clerical officer and later P.A. and secretary to the Director of Nursing Services, and five nursing officers within the Mental Handicap Unit.

The White paper Care in the Community enforced another change of career because the hospital where I worked was closed down. In April 1990 I was given the opportunity to work as a Practice Manager in a single handed practice. In January 1995 I felt I needed a new challenge and moved to my current post . tEN years on, I am still learning, and enjoy the variety and responsibilities expected of me.

Roles and Responsibilities:

As Practice Manager, I work full time within the practice, and am responsible for the smooth running and organisation of the day to day activity. There are also many other aspects of the job which I manage on a regular basis, these include :-

• Staff training and Development
• Accountancy and PAYE
• Personnel/Health & Safety
• Complaints Manager
• Primary Health Care Team Co-ordinator
• Clinical Governance Practice Representative
• Audit Club Assistant

My office door is always open to both staff and patients alike and I welcome comments, which can be acted upon to improve patient care.

I also enjoy encouraging both staff and patients to work together to raise money for our two local hospices. The practice has raised in excess of 3,000 pounds in the last 3 years for the charities concerned.