Dr Ravi Gokul

MBBS MRCGP DGM DFSRH

Mrs Lorraine Bellis - Advanced Nurse Practitioner

Mrs Kim Leech - Advanced Nurse Practitioner

Jackie Parsonage - Practice Nurse

Our Practice Nurse works in the treatment room and is responsible for the following routine services:

• Blood/ urine screening
• Cytology screening
• Registration health checks
• Immunisation
• Holiday vaccines
• Ear syringing
• Minor surgery procedures
• Health promotion

Julie Newton - Health Care Assistant

Sangeeta Chikhalikar - Practice Manager & Business Partner

Qualifications:
B.A. in Economics and Psychology
Diploma in Practice Management

Roles and Responsibilities:

As Practice Manager, I work full time within the practice, and am responsible for the smooth running and organisation of the day to day activity. There are also many other aspects of the job which I manage on a regular basis, these include :-

• Staff training and Development
• Accountancy and PAYE
• Personnel/Health & Safety
• Complaints Manager
• Primary Health Care Team Co-ordinator
• Clinical Governance Practice Representative

My office door is always open to both staff and patients alike and I welcome comments which can be acted upon to improve patient care.

Jane Armer - Assistant Practice Manager

Qualifications:
O level Maths, English, Commerce and Typing
NVQ Level 3 – Medicine Management
NVQ Level 3 – Management

I joined the team at Kingsfold Medical Centre in January 2004 as a Receptionist. In September 2008 I took on the new role of Medicine Co-ordinator for the practice, and in November 2009 I was promoted to Assistant Practice Manager. I enjoy the varied duties these roles involve and the daily challenges they present. In my previous employment I worked for the NHS Wheelchair Service which was then based at Royal Preston Hospital.

Roles and Responsibilities:

• Dealing with patients' telephone calls/face to face enquiries
• Maintaining and updating patient computer records
• Monitoring and auditing prescribing processes
• Liaising between patient, pharmacy, hospital and/or GP for medication-related queries
• Assisting the Practice Manager in all duties to ensure the smooth running of the Practice and quality service to patients

Christine Myerscough - Secretary

Qualifications:
AMSPAR Award for General Practice Staff
Basic Resuscitation
Deaf Awareness Certificate

I have worked at Kingsfold Medical Centre since September 1990. I am the only full-time employee, with the exception of the Practice Manager. My current role is that of Secretary and part-time computer operator.

Roles and Responsibilities:

My time is divided between the general running of Reception and computer work which includes:-

• Typing all referral letters and inputting hospital letters onto the computerized patient records by scanning on a daily basis
• Registration links ensuring that patients' records are updated on a daily basis.
• Shared responsibility for IOS Links
• Responsibility for maintenance and upgrading the computer system
• I share responsibility for day to day running of the surgery in the absence of the practice manager.

Lynn Hartley - Care Navigator

Kate Wood - Care Navigator

Deborah Horan - Care Navigator

Jasmine Asher - Care Navigator

Cathryn Brett - Care Navigator

Brenda Heaton - Data Input Clerk

Health Visitor

The health visitor has an office at St Mary's Health Centre. Telephone 01772 644176.

Health Visitor Phone Contact Number
The health visitor can be contacted on 01772 644176 between 9.00 a.m. - 10.00 a.m. and 4.00 p.m. - 5.00 p.m. (Monday - Friday). At other times an answering phone service is available.

District Community Nurses

District nurses have an office at St Mary's health centre. Telephone 01772 644170.

Midwife Team

The Midwife team is based at the local hospitals and are attached to this practice to provide midwifery services.